With customer service still our number one priority guests will benefit from improved facilities throughout the 18 hotels. Refurbished bedrooms and bathrooms, stylish bars and restaurants, and fantastic conference and meeting facilities have all been upgraded with the customer in mind. Refurbishments vary from hotel to hotel but all bedrooms have been refurbished and all now feature air conditioning.

The group now comprises of 12 Holiday Inns, 3 Crowne Plazas, 3 Best Westerns.